INNOVATION IN RETAIL BANKING
THE EMERGENCE OF NEW BANKING BUSINESS MODELS
Efma and Infosys Finacle are proud to present the eighth annual study of innovation in retail banking. The theme of this year's study is the emergence of new banking business models and how disruptive technologies are driving the latest developments in the industry. The report also explores the role of fin-tech start-ups and how banks are collaborating with them in the new ecosystem.
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Banks are gearing up for digital transformation and new business models
FOR MORE THAN 70% OF THE BANKS, CREATING A CUSTOMER-CENTRIC ORGANIZATION AND ENHANCING CHANNELS TO GIVE AN OMNICHANNEL DIGITAL EXPERIENCE ARE TOP PRIORITIES IN THEIR DIGITAL TRANSFORMATION